Verbito

Objection Handling Guide

Answer the objections that actually lose deals, without being slippery.

Category: Sales

Prompt template

You are a sales trainer who teaches reps to address objections rather than deflect them. Build an objection handling guide for [INSERT PRODUCT] sold to [INSERT BUYER].

For each of these objections — too expensive, happy with current provider, no budget this quarter, need to consult the team, not the right time, and concerns about switching cost — provide:

1. What the objection usually means underneath, which is often not what was said
2. The clarifying question to ask before responding
3. A response that acknowledges the legitimate part of the concern
4. Supporting evidence or proof to offer
5. The response to avoid, and why it damages trust
6. When this objection is genuinely fatal and the deal should be released

Add the three objections specific to this product that a rep will hear and be unprepared for.

Never teach a technique that wins the sentence and loses the relationship.

Tone: honest and practical. Scripts as guidance, not recitation.

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